Emergency Numbers in Spain

Who to call and what to say in an emergency...

Emergency Service Numbers
Pan-European Emergency Number 112
Ambulance Service (Ambulancia) 061
National Police (Policía Nacional) 091
Local Police (Policía Municipal) 092
Civil Guard (Guardia Civil) 062
Fire Service (Bomberos) 080
Duty Pharmacies 010
Website
Health Rapid Response Line (24 hour) 902 111 444
Social Help Centre (24 hour) 900 703 030
European SOS 112

The number 112 can be dialled to reach emergency services - medical, fire and police - from anywhere in Europe. The operator redirect the call to the appropriate service. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free. The number can be used for any life-threatening situation, including:

  • Serious medical problems (accident, unconscious person, severe injuries, chest pain, seizure)

  • Any type of fire (house, car)

  • Life-threatening situations (crimes)

  • SOS 112 website

  • Information on the 112 number from the European Commission website

Calls from SOS phones on main roads and motorways are free. Other emergency calls are charged at a reduced rate.

Understanding the Police Services

National Police (Policía Nacional): cover mainly urban areas across Spain. Their duties include dealing with terrorism, national security, protecting national and international dignitaries and combating crime with a national impact (spread across different regions).

Civil Guard (Guardia Civil): is a military force that operates mainly in rural areas and is responsible for dealing with robberies, drug offences, murders and fatal traffic accidents.

Local Police (Policía Municipal): cover towns and cities. In general they deal with traffic control and offences, lost property and crimes such as
muggings and neighbourhood disputes.

Glossary of Emergency Words & Terminology
Accident Accidente
Ambulance Ambulancia
Emergency Urgencia
Emergency services Servicios de urgencia
Emergency Health Services Servicio de Salud-urgencias
Civil Guard Guardia civil
Doctor Médico
Fire Service/Brigade Bomberos
First Aid Posts Casas de Socorro
Heart attack Ataque cardiaco/Infarto
Medical Centres Centros Médicos
Pharmacy Farmacia
Samaritans Teléfono de la Esperanza
Serious illness Enfermedad Grave